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Better at Home - Community Based Senior Support Services for Independent Living - Island Health Area

Provided by United Way

Helps seniors with simple day-to-day tasks so that they can continue to live independently in their own homes and remain connected to their communities. Local organizations provide a range of non-medical home support services.
Volunteers, contractors, and paid staff from local non-profit organizations provide Better at Home services. By helping seniors remain at home longer, they support a diverse, inclusive and vibrant neighbourhood for everyone.

Better at Home services vary from community to community. They are designed to complement existing services and are based on the unique needs of local seniors. Examples include:
  • Friendly visiting
  • Transportation
  • Light yard work
  • Minor home repairs
  • Light housekeeping
  • Grocery shopping
  • Snow shoveling
Not all services are available at all locations. Services vary from location to location.

United Way manages 67 Better at Home programs across the province. If you are a senior living in a community that has a Better at Home program, you may be eligible. You can apply by contacting your local Better at Home provider. A program representative will speak with you, assess your needs, and suggest services that may be of interest to you.
The Better at Home program is subsidized by the Government of BC. Some services may be free. Seniors who receive Better at Home services will also pay a fee for some services based on their income.

Location finder: https://betterathome.ca/bah-listing/

604-268-1312 (General Inquiries)

Public email: info@betterathome.ca

Website: https://betterathome.ca/

250-287-2421 ext. 329 (Campbell River)

Public email: brenda.wagman@crfs.ca

Website: https://www.volunteercr.ca/better-at...

250-748-2133 (Cowichan Region: Duncan)

Public email: vc@volunteercowichan.bc.ca

Website: http://www.volunteercowichan.bc.ca...

250-746-6184 (Cowichan Tribes: Denman/Ts’ewulhtun)

Public email: Stella.Johnny@cowichantribes.com

Website: http://www.volunteercowichan.bc.ca...

778-677-3540 (Colwood & Langford)

Public email: dbodman@pcfsa.org

Website: https://pacificcentrefamilyservices...

250-871-1165 (Comox Valley including Denman and Hornby islands)

Public email: kris@hornbydenmanhealth.com

Website: https://hornbydenmanhealth.com/

250-478-5150 (Metchosin)

Public email: info@metchosinseniors.ca

Website: https://pacificcentrefamilyservices...

250-754-3331 (Nanaimo, Lantzville, Ladysmith and Gabriola Island) ext. 202

Public email: k_whittaker@nflabc.org

Website: https://www.nflabc.org/programs...

250-752-2040 (Parksville) ext. 4

Public email: betterathome@sosd69.com

Website: https://www.sosd69.com/component/zoo...

250-629-3346 (Pender Island)

Public email: communitysupport@shaw.ca

Website: https://penderislandhealth.org/better...

778-419-3000 (Port Alberni)

Public email: pabetterathome@shaw.ca

Website: https://www.acrd.bc.ca/cms...

250-949-8333 (Port Hardy)

Public email: path@nicccs.org

Website: http://www.nicccs.org

250-5370-4607 (Salt Spring Island)

Public email: sszakacs@ssics.ca

Website: https://saltspringcommunityservices...

778-365-1878 (Sooke)

Public email: programs@sookeregionchn.org

Website: https://www.sookeregionchn.org/better...

Sooke, British Columbia

250-385-2635 (Victoria - Esquimalt) ext. 202

Public email: mlmckenna@enh.bc.ca

Website: http://www.greyplay101.com...

250-388-7844 (Victoria - James Bay) ext. 334

Public email: betterathome@jbcp.bc.ca

Website: https://jbcp.bc.ca/seniors/better-at...

250-656-5537 (Victoria - Saanich/Peninsula)

Public email: dgreenaway@beaconcs.ca

Website: https://beaconcs.ca/services-programs...

778-677-3540 (Victoria - Westshore)

Public email: dbodman@pcfsa.org

Website: https://www...

Service is available in English.

Cost: Fees may apply

Associated Programs/Services

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Availability

Service area: Island Health Area

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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