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Mobile Response Team (MRT) - Mental health support for healthcare providers

Addictions / Substance Use, Condition Specific Support, Healthcare Providers, Mental Health - Adult & Senior, and Public Health

Provided by Provincial Health Services Authority (PHSA)

Provides psychosocial support, education, and consultation to organizations and agencies supporting British Columbia’s public health emergencies.
The Provincial Overdose Mobile Response Team (MRT) was created with support from the BC Ministry of Health and BC Ministry of Mental Health and Addictions in recognition of the psychosocial impact of the overdose public health emergency on first responders, frontline workers, and people with lived/living experience/peers.

The team offers psychosocial support, education, and consultation to organizations and agencies working within British Columbia’s overdose public health emergency. This includes people impacted by critical incidents such as overdoses and/or overdose deaths during their work.

During our response to COVID-19, the team's mandate has been expanded to support the mental wellbeing and psychologically safety of frontline healthcare workers, specifically long-term care professionals and other community care providers, who are experiencing exponential distress and mental health concerns.
The team responds to all areas of the province experiencing direct impacts related to the provincial overdose public health emergency and COVID-19.

Program offers immediate, short-term psychosocial support to:
  • Build skills and capacity.
  • Promote individual and agency resiliency.
  • Create space to deal with grief and loss.
  • Offer supportive strategies for living with and responding to trauma.

Toll Free: 1-888-686-3022

Public email: MRT@phsa.ca

Website: http://www.phsa.ca/our-services...

Service is available in English.

Associated Programs/Services

Also offered by Provincial Health Services Authority (PHSA):

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Availability

Service area: Province-wide + show cities

Service area cities: 100 Mile House, Abbotsford, Agassiz, Aldergrove, Alert Bay, Alexis Creek, Anahim Lake, Anmore, Armstrong, Ashcroft, Atlin, Bamfield, Banff, Barriere, Bella Bella, Bella Coola, Blue River, Boston Bar, Bowen Island, Brentwood Bay, Burnaby, Burns Lake, Cache Creek, Calgary, Campbell River, Canmore, Castlegar, Cathedral Grove, Chase, Chemainus, Chetwynd, Chilliwack, Christina Lake, Clearwater, Clinton, Cobble Hill, Comox, Coombs, Coquitlam, Cortes Island, Courtenay, Cranbrook, Crawford Bay, Creston, Cumberland, Daajing Giids, Dawson Creek, Dease Lake, Deep Bay, Delta, Denman Island, Duncan, Edgewood, Elkford, Enderby, Fanny Bay, Fernie, Fort Langley, Fort Nelson, Fort St. James, Fort St. John, Fraser Lake, Fruitvale, Gabriola Island, Galiano Island, Gibsons, Golden, Gold River, Grand Forks, Greenwood, Hanceville, Hazelton, Hope, Hornby Island, Horne Lake, Houston, Hudson's Hope, Invermere, Kamloops, Kaslo, Kelowna, Keremeos, Kimberley, Kitimat, Kyuquot, Ladysmith, Lake Country, Lake Cowichan, Langford, Langley, Lantzville, Lethbridge, Lillooet, Lions Bay, Logan Lake, Long Beach, Lumby, Lytton, Mackenzie, Maple Ridge, Masset, Mayne Island, McBride, Merritt, Midway, Mill Bay, Mission, Nakusp, Nanaimo, Nanoose Bay, Nelson, New Aiyansh, New Denver, New Westminster, Nitinaht, North Delta, North Saanich, North Vancouver, Okanagan Falls, Oliver, Osoyoos, Oyama, Parksville, Peachland, Pemberton, Pender Harbour, Pender Island, Penelakut Island, Penticton, Pitt Meadows, Port Alberni, Port Alice, Port Coquitlam, Port Hardy, Port McNeill, Port Moody, Powell River, Prince George, Prince Rupert, Princeton, Quadra Island, Qualicum Beach, Quathiaski Cove, Quesnel, Revelstoke, Richmond, Riske Creek, Rock Creek, Rossland, Saanich, Saanichton, Salmo, Salmon Arm, Salt Spring Island, Saturna Island, Sayward, Scotch Creek, Sechelt, Shawnigan Lake, Sicamous, Sidney, Slocan, Smithers, Sointula, Sooke, Sorrento, South Surrey, Sparwood, Squamish, Stewart, Summerland, Sun Peaks, Surrey, Tahsis, Tatla Lake, Telkwa, Terrace, Tofino, Trail, Tumbler Ridge, Ucluelet, Valemount, Vancouver, Vanderhoof, Vernon, Victoria, West Kelowna, West Vancouver, Whistler, White Rock, Williams Lake, Winlaw, and Witset

Service Types Provided
Addictions / Substance Use
    Condition Specific Support
    Healthcare Providers
    Mental Health - Adult & Senior
    Public Health
      Ways to Access
      • Provided by phone
      • Provided online: email / video / on-line

      The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

      Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

      For general inquiries or for assistance, please email us:

      community-services@pathwaysbc.ca

      If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

      1. First Name
      2. Last Name
      3. Email
      4. In which city/town do you work?
      5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
      6. Employer Name (for office staff)
      7. Office Phone

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